CompClaimPro ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit compclaimpro.com or submit a claim through our Site.
1. Information We Collect
We may collect the following categories of information:
- Personal Identifiers: Name, email address, phone number, mailing address.
- Employment Information: Employer name, job title, employment status, date of injury.
- Medical Information: Nature of injury, treating physicians, medical history relevant to your claim.
- Insurance Information: Workers' compensation carrier information, policy numbers.
- Technical Data: IP address, browser type, device identifiers, pages visited, referring URLs, and cookies.
2. How We Use Your Information
We use your information to:
- Process, navigate, and manage your workers' compensation claim;
- Communicate with you about your claim status and next steps;
- Coordinate with insurers, healthcare providers, and employers on your behalf;
- Improve the functionality and content of our Site;
- Comply with applicable laws, regulations, and legal processes;
- Send you service-related notifications (you may opt out of marketing communications at any time).
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Insurance Carriers & Employers: Necessary parties for claim processing and resolution.
- Healthcare Providers: To coordinate authorized medical care related to your claim.
- Legal Professionals: If you request referral to an attorney or if required for claim hearings.
- Service Providers: Trusted vendors who help us operate our Site (hosting, analytics, communications), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or to protect the rights and safety of CompClaimPro or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. These help us understand how visitors use the Site, remember your preferences, and improve our services. You may disable cookies through your browser settings; however, some features of the Site may not function properly without them.
5. Data Security
We implement industry-standard security measures — including SSL encryption, secure servers, and access controls — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Claim-related records may be retained for the period required by applicable state workers' compensation laws.
7. Your Rights & Choices
Depending on your state of residence, you may have the following rights:
- Right to Know: Request information about the categories and specific pieces of personal data we hold about you.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Delete: Request deletion of your personal information, subject to legal and contractual retention requirements.
- Right to Opt Out: Opt out of certain uses or disclosures of your information.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us at info@compclaimpro.com.
8. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request disclosure of the categories of personal information we have collected, the purposes for collection, and the third parties with whom it has been shared. To submit a CCPA request, contact us at the email above.
9. Children's Privacy
Our Site is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated Policy on this Site with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
11. Contact Us
For privacy-related questions or requests, contact us at:
CompClaimPro
Email: info@compclaimpro.com